The term “concierge medicine” is a hot one these days, but what does it really mean? At its core, this streamlined approach to patient care is truly centered around the patient. Concierge medicine offers the most customized care you can imagine, with virtually unlimited access to your doctor and much of the hassle gone regarding making appointments and getting questions answered.
Dr. Sharon Gertzman and the Serenity Med Spa team embraced concierge medicine because we strive to offer our patients every opportunity to access Dr. Gertzman and the staff.
This ensures that whether you’re here for a primary care appointment or an aesthetics treatment, your visit is a seamless experience administratively, and, most important, you feel that we truly listened to your questions and concerns about your care.
This can only happen if you aren’t rushed in and out of our office and if you have sufficient time to spend with Dr. Gertzman. The latter is truly a vanishing reality in medicine — but not here.
As you know, medical care has become a major hassle for many people in multiple ways:
The problem at the root of all these patient frustrations (and doctors feel frustrated, too!) is a lack of access to your doctor. The norm now, unfortunately, is that physicians spend an inordinate amount of time jumping through insurance-related hoops and juggling an unrealistically large patient pool. The process becomes a “hamster wheel” for all involved.
Well, Dr. Gertzman chose to jump off that wheel and adopt a practice model that first and foremost values you, the patient, by giving you the time and access to her expertise and services that you deserve. This is achieved through reducing the number of patients she sees to a manageable number, which in turn allows you proper time for treatment.
To give you an idea of what this looks like in numbers, Dr. Gertzman currently serves about 100 patients, while the average practitioner using the standard care model serves a whopping several thousand! Have no doubt, this makes a huge difference in the quality of your care and in the overall “vibe” of your doctor’s office.
The guiding value of concierge medicine is a pared down simplicity. You pay a flat annual fee for the membership, and in addition to more time with Dr. Gertzman during appointments, you can consult with her not just during an in-person office visit, but easily through a phone call, text, or email, from the comfort of your own home.
Long gone are the days when you waited weeks for an appointment, or even a day or more for a call back. Now you can get same-day or next-day care, routinely.
In addition to prompt attention and the ability to connect with Dr. Gertzman using many channels, your actual care is measurably better.
Dr. Gertzman has the time to learn even more about your own and your family’s medical history so she can consider what preventive care and screenings are best for you. You also get to work more closely with her on what you can do daily to enhance your health, from nutritional practices and exercise if you’re looking to lose weight, to how to manage your stress effectively.
Patients with chronic conditions soon realize that they’re far more closely monitored by Dr. Gertzman, so they avoid surprise complications and unforeseen condition-related problems.
Our patients who receive aesthetics care from us also rave about the concierge care model. Everyone reacts slightly differently to a treatment, whether it’s a tattoo removal session, a body contouring treatment, or one of the advanced anti-aging treatments we offer.
If you have a post-treatment reaction like a bit of swelling or redness that you’re wondering about, you can ask Dr. Gertzman about it right away and quit worrying.
Dr. Gertzman is delighted with the partnerships she’s built with her concierge medicine patients, and of course they are, too! We hear consistent praise from our patients who participate in the program about how much more seen and heard they feel.
Call our office today to learn more about how concierge medicine can benefit you, or contact us through our website.